Our community’s health and wellbeing is our overriding priority and we continue to maintain a range of measures to help keep you safe when you visit Watergardens. These include:
While visiting Watergardens, we ask that you continue to play your role in keeping our community safe. This means:
We ask for your support in ensuring Watergardens continues to be a place of kindness and compassion for all our customers and staff throughout this unprecedented situation. For more information on things you should consider to ensure a safe and pleasant shopping experience at Watergardens, click here.
To keep up to date with the latest announcements regarding COVID-19, including case locations, we encourage you to visit DHHS (Department of Health and Human Services) website at www.dhhs.vic.gov.au/coronavirus.
We’re pleased to be able to welcome specially selected Social Distancing Ambassadors to Watergardens. These Ambassadors will roam our malls and provide a reminder of the need to keep a 1.5 metre distance from others.
Our dedicated Ambassadors, dressed in an easily identifiable uniform, are trained to offer friendly and approachable direction to both customers and retailers around correct social distancing and responsible queuing. By fielding questions and reminding visitors to the Centre to maintain social distancing, these roving Ambassadors will relieve pressure in our malls.
Our security, cleaning and customer service staff will also take on the responsibility of dispensing social distancing advice to ensure maximum coverage across the Centre.
While we are continuing to assess the evolving situation, and are prepared to respond if necessary, Watergardens trading hours are as follows:
Monday: 9am – 5:30pm
Tuesday: 9am – 5:30pm
Wednesday: 9am – 5:30pm
Thursday: 9am – 9pm
Friday: 9am – 9pm
Saturday: 9am – 5pm
Sunday: 10am – 5pm
Although many of our retailers are permitted to trade, some may have chosen to temporarily close or otherwise reduce their hours while under government restrictions. We encourage you to review our directory https://watergardens.qicgre.com/Directory for the most recent information on individual retailers’ trading hours.