The Victorian Government has announced the further easing of restrictions in Metropolitan Melbourne from 11:59pm on Thursday 24 June.
While you will see some changes the next time you visit us at Watergardens, some restrictions will remain in place:
For more details on the current COVID-19 situation in Victoria, please visit: https://www.coronavirus.vic.gov.au/.
The health and wellbeing of our entire community is our overriding objective and something we take very seriously. For more details on what Watergardens is doing to help keep you and your loved ones safe during this time, please read the information below.
We thank our community for their ongoing cooperation in wearing masks and using the QR sign-in codes and ask for your continued support during this time.
If you choose to visit us during this time, please remember that you must wear a face mask at all times when visiting our Centre, unless:
• You are under 12
• You have a medical condition that prohibits the wearing of a face mask
• It’s not practical
• For professional reasons.
To help keep our entire community safe, please be sure to bring a face mask with you the next time you visit Watergardens. You can purchase face masks at Chemist Warehouse, Priceline Pharmacy, Terry White Chemmart and other stores at Watergardens.
We also ask for your continued support in making sure Watergardens continues to be a place of kindness and compassion for all our customers and staff throughout this time.
If you choose to visit us during this time, please make sure you check in when you get to Watergardens and at each of the stores you visit. Point the camera on your phone or personal device at the QR code on the poster and wait for the prompts.
Your check-in details will only be used or shared for contact tracing purposes. Your personal info can only be used by health authorities to help with an outbreak of COVID. If there’s no outbreak at a venue you’ve been to, your check-in details will be deleted after 28 days. Your details won’t be used for marketing or other purposes.
Our community’s health and wellbeing is our overriding priority and we continue to maintain a range of measures to help keep you safe when you visit Watergardens. These include:
While visiting Watergardens, we ask that you continue to play your role in keeping our community safe. This means:
We ask for your support in ensuring Watergardens continues to be a place of kindness and compassion for all our customers and staff throughout this unprecedented situation. For more information on things you should consider to ensure a safe and pleasant shopping experience at Watergardens, click here.
To keep up to date with the latest announcements regarding COVID-19, including case locations, we encourage you to visit DHHS (Department of Health and Human Services) website at www.dhhs.vic.gov.au/coronavirus.
We’re pleased to be able to welcome specially selected Social Distancing Ambassadors to Watergardens. These Ambassadors will roam our malls and provide a reminder of the need to keep a 1.5 metre distance from others.
Our dedicated Ambassadors, dressed in an easily identifiable uniform, are trained to offer friendly and approachable direction to both customers and retailers around correct social distancing and responsible queuing. By fielding questions and reminding visitors to the Centre to maintain social distancing, these roving Ambassadors will relieve pressure in our malls.
Our security, cleaning and customer service staff will also take on the responsibility of dispensing social distancing advice to ensure maximum coverage across the Centre.
While we are continuing to assess the evolving situation, and are prepared to respond if necessary, Watergardens trading hours are as follows:
Monday: 9am – 5:30pm
Tuesday: 9am – 5:30pm
Wednesday: 9am – 5:30pm
Thursday: 9am – 9pm
Friday: 9am – 9pm
Saturday: 9am – 5pm
Sunday: 10am – 5pm
Although many of our retailers are permitted to trade, some may have chosen to temporarily close or otherwise reduce their hours while under government restrictions. We encourage you to review our directory https://watergardens.qicgre.com/Directory for the most recent information on individual retailers’ trading hours.