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Things to Remember When Considering a Visit to Watergardens
Considering a visit to Watergardens? Before you visit, we have put together a list of things you should consider, to ensure a safe and pleasant shopping experience. We all have a role to play in keeping our community safe and healthy.
Published 18 October

BEFORE YOU RETURN TO WATERGARDENS:

PLAN YOUR VISIT

Before arriving please review the list of open retailers and individual conditions of entry located here. As restrictions have impacted all our retailers in different ways, you may find it will take a little longer for some of your favourite stores to return to business.

Here are other key points to think about when planning your visit:

  1. Make a list of the things you need
  2. Check individual store trading hours and conditions of entry in advance
  3. Avoid visiting the Centre at peak times
  4. Pre-book health and other appointments 
  5. Most importantly, if you are feeling unwell or are awaiting test results, stay at home.
  6. Having your vaccination status ready to show retail staff on request. 

 

COVER YOUR FACE

Please be sure to wear an appropriate face mask when you visit. If you have an exemption to wearing a face mask, please bring your certificate with you. You can purchase face masks at Chemist Warehouse, Priceline Pharmacy, Terry White Chemmart and other stores at Watergardens.

 

CHECK IN WHEN YOU VISIT

One of the best things you can do, to help keep each other safe, is to make sure you check in when you get to Watergardens and at each of the stores you visit.  Point the camera on your phone or personal device at the QR code on the poster and wait for the prompts.

Your check-in details will only be used or shared for contact tracing purposes. Your personal info can only be used by health authorities to help with an outbreak of COVID. If there’s no outbreak at a venue you’ve been to, your check-in details will be deleted after 28 days. Your details won’t be used for marketing or other purposes.

 

PLEASE WASH AND SANITISE YOUR HANDS

We are committed to maintaining exemplary hygiene measures at Watergardens. For your convenience, we have provided easy access to hand sanitisation stations throughout the Centre.

We ask that upon arrival to please sanitise your hands – even if you have only recently done so – and continue to do so regularly whilst in centre.

We also ask that you continue to adhere to the 20 second advice when washing your hands before eating, after coughing, sneezing or blowing your nose, or after using bathroom amenities

 

PLEASE KEEP YOUR DISTANCE

Practice social distancing while visiting us in-Centre. We ask that you please take care to maintain an appropriate distance from those that are not in your immediate party. Read more

A minimum of 1.5m distance between persons should always be maintained. We have implemented signage in certain areas throughout the Centre to assist and guide you when you are required to queue.

All retailers will have on display at their entry or in their shop window, the maximum quantity of people allowed in store at any given time. We ask for your own safety, as well as the safety of other shoppers and our staff that you acknowledge and respect this number. This may mean that you may need to queue at an appropriate social distance before entering your favourite store.

 

PLEASE USE PROPER COUGHING ETIQUETTE

If you are not feeling well, it is recommended for your own health, as well as the health of our community – that you stay home.

In the event that you are well and still find yourself needing to cough or sneeze when you visit, please use the inside of your elbow, handkerchief or tissue.

If using a tissue, please ensure it is disposed of appropriately and as soon as possible.

 

TAKE AWAY OR HOME DELIVERY

As we move back into a five day snap lockdown as of midnight 15 July, restaurants and cafes at Watergardens are permitted to serve takeaway or delivery only. For your convenience you can find details on takeaway and delivery options here.

 

PLEASE REMEMBER TO BE KIND

We are all experiencing and coping with significant changes following the outbreak of COVID-19. For some of our stores, this may have resulted in restricted access to stock, limited trading hours or reduced services.

Please be mindful while in centre to be courteous and kind to centre staff and other guests.

 

If you would like further information about what you can do to help stop the spread, please visit: https://www.health.gov.au/news/health-alerts/novel-coronavirus-2019-ncov-health-alert/how-to-protect-yourself-and-others-from-coronavirus-covid-19

 

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