Order and Collect
Order directly from your favourite stores and collect from the comfort of your car!
Published 28 May

Order directly from your favourite stores and collect from the comfort of your car!

We’re excited to introduce a new way to shop securely with your favourite stores at Watergardens with our new service – Order & Collect.

Simply place an order over the phone, email or online with one of our participating retailers and collect from the convenience of your car at the Order & Collect collection zone. 

How does it work?

  1. ORDER - Contact participating retailers from the list below to place your order directly and pay, either by phone, email or online.
  2. PICK UP TIME - Let the store know your estimated pick up time to avoid waiting and ensure any products are as fresh as possible. Minimum 1 hour turn around.
  3. COLLECTION - Once you've placed your order, it's time to hit the road to Watergardens and drive through our Order & Collect pick-up point located in the Underground carpark. The nearest car park entry point is No.1 entrance off the Melton Hwy. Make your way to our parking area and look out for the Order & Collect sign. Once you've parked in a car bay, please call our friendly Customer Service team on 03 9361 5511 with your name and order details and we will bring over your order. You don't even have to leave your car!

When can I order?
You can place your order directly with participating stores, any time during trading hours for phone orders or any time for most online orders.
If you are ordering food, it is recommended to include your estimated pick up time with your order.
Orders can be picked up from 10am to 4pm, seven days a week.
We ask that customers where possible remain in their car to collect their orders (customers can get out to open the boot if required).

Where do I collect my order?
Park in one of our dedicated parking bays in the Underground carpark, near the Hoyts stairs and look out for the Order & Collect sign. The nearest car park entry point is entrance No.1 off the Melton Hwy. 

PARTICIPATING STORES:

Adairs
Phone: 03 8609 8755
Call to order and please mention that you wish to use “Watergardens Order & Collect pickup”.
Browse products: https://www.adairs.com.au/ 

Bakers Delight
Phone: 03 9449 0148
Call to order and please mention that you wish to use “Watergardens Order & Collect pickup”.
Browse products: https://www.bakersdelight.com.au/

Dusk
Phone: 03 9390 5901
Call to purchase and please mention that you wish to use “Watergardens Order & Collect pickup”.
Browse products: https://www.dusk.com.au/

Ferguson Plarre
Phone: 03 9449 0056
Call to order and please mention that you wish to use “Watergardens Order & Collect pickup”.
Browse menu: https://www.fergusonplarre.com.au/ 

Hairhouse
Phone: 03 8361 5400
Email: MGR.WATERGARDENS@HHWH.COM.AU
Call and please mention that you wish to use “Watergardens Order & Collect pickup”.
Browse products: www.hairhousewarehouse.com.au

Muffin Break
Phone: 03 9449 2400
Call to order and please mention that you wish to use “Watergardens Order & Collect pickup”.
Browse menu: https://muffinbreak.com.au/our-menu/

Rebel (Internal)
Phone: 03 8361 6800
Shop online, select click & collect at checkout, then call the store and mention that you wish to use “Watergardens Order & Collect pickup”.
Shop online: 
https://www.rebelsport.com.au/

San Churro Chocolateria
Phone: 03 9449 0567
Call and please mention that you wish to use “Watergardens Order & Collect pickup”.
Browse menu: https://www.sanchurro.com/menu/

Spendless Shoes*
*Service temporarily suspended until further notice. 
Phone: 03 8390 9399
Please order and pay via our website www.spendless.com.au and use Click & Collect option. Then call the store to let them know you wish to use “Watergardens Order & Collect pickup”.
Browse products: www.spendless.com.au 

Strandbags
Phone: 03 9449 0217
Shop online, select click & collect at checkout, then call the store and mention that you wish to use “Watergardens Order & Collect pickup”.
Shop online: https://www.strandbags.com.au/ 

Switch 
Phone: 03 8390 7699
Call and please mention that you wish to use “Watergardens Order & Collect pickup”.
Browse menu: www.switchwatergardens.com.au

The Coffee Club
Phone: 03 8390 9364
Call and please mention that you wish to use “Watergardens Order & Collect pickup”.
Browse menu: https://www.coffeeclub.com.au/menu/ 

The Cupcake Queens
Phone: 1300 972 827
Email: INFO@THECUPCAKEQUEENS.COM.AU 
Call or email and please mention that you wish to use “Watergardens Order & Collect pickup”.
Browse: https://thecupcakequeens.com.au/

The Sporting Globe
Phone: 03 8358 2877
Call and please mention that you wish to use “Watergardens Order & Collect pickup”.
Browse menu: https://www.sportingglobe.com.au/menu

Walker's Doughnuts
Phone: 03 8390 9146
Email: watergardens@walkersdoughnuts.com.au 
Call or email and please mention that you wish to use “Watergardens Order & Collect pickup”.
Browse menu: https://walkersdoughnuts.com.au/our-menu/

Zoe's Kitchen
Phone: 03 9390 6622
Email: wateragrdens@zoeskitchen.com.au
Order online select click & collect, email watergardens@zoeskitchen.com.au and mention that you wish to use “Watergardens Order & Collect pickup”.
Shop online: https://zoeskitchen.com.au/

Watergardens Gift Cards
You can also order a Watergardens Gift Card and collect it through Order & Collect.
Order Gift Cards here.

 

Click here to view the Watergardens Order & Collect terms of use.

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