As we continue to navigate this quickly shifting COVID-19 period, we remain committed to keeping our community informed and providing a safe environment.
As an essential service provider, Watergardens remains open and trading, serving the essential needs of those that choose to visit us.
As announced by the Victorian Government, from Thursday 6 August there will be a number of significant changes at Watergardens as Stage 4 restrictions are introduced across metropolitan Melbourne. These changes will be in place for at least six weeks.
The Victorian Government has stated that shopping centres can remain open during this time. As such, Watergardens remains open, operating at significantly reduced levels to provide access to permitted retail for our community, should you choose to visit us.
The Stage 4 restrictions will see many of our retailers temporarily close for at least six weeks. The following essential goods and services are permitted to continue to trade during this time:
Please note that our café and restaurant retailers are permitted to remain open, offering takeaway and home delivery services only. Details of café and restaurant retailers offering takeaway and food delivery is available here.
All other stores are considered non-essential under the Stage 4 restrictions and must close for trade from Thursday 6 August. For further detail on the business restrictions announced by the Victorian Government, we encourage you to visit https://www.vic.gov.au/coronavirus-covid-19-restrictions-victoria.
Don’t forget that you can also take advantage of our Order & Collect service, which lets you order from your preferred retailer and have your shopping delivered directly to your car. To find out more, click here.
If you choose to visit us during this time, please remember that you must wear a face covering at all times when visiting our Centre, unless:
To help keep our entire community safe, please be sure to bring an appropriate face covering with you when you next visit Watergardens.
Thank you for your ongoing patience and understanding as we all adjust to these rigorous new measures and navigate the changes together with kindness and compassion.
We have implemented a number of measures that assist us and our community in adhering to this directive, including:
Where to buy a face mask at Watergardens
The retailers listed below stock face masks, however please note stock availability is not guaranteed due to the current high demand. We recommend contacting the store before you visit to check whether they have face masks in stock.
As has been the case throughout the entire COVID-19 crisis, the health and wellbeing of our customers, staff, retailers and contractors is our number one priority. This is more important now than ever before.
We continue to implement and maintain stringent precautionary measures to keep our entire community safe. These include:
While we are doing what we can to help protect the health of our community, we all have a part to play in keeping our community safe, and that means:
As always, we are closely monitoring public health updates and are prepared to act quickly should the advice change. Once again, the health and safety of our community is our overriding priority.
As part of the Stage 4 restrictions, you can only travel up to 5km from your home to shop for necessary goods and services, and only one person from your household can leave home to shop once per day. Please keep this in mind if you are planning on visiting Watergardens for your essential needs. For more information on the Stage 4 restrictions, we encourage you to visit https://www.dhhs.vic.gov.au/stage-4-restrictions-covid-19.
If you’re planning on visiting Watergardens for your essential shopping, it’s important to plan your trip in advance to help keep our community safe. Here are some things to think about when planning your visit:
Considering a visit to Watergardens? Before you visit, we have put together a list of things you should consider, to ensure a safe and pleasant shopping experience. Click here to read more.
While we are continuing to assess the evolving situation, and are prepared to respond if necessary, Watergardens trading hours are as follows:
Monday: 9am – 5:30pm
Tuesday: 9am – 5:30pm
Wednesday: 9am – 5:30pm
Thursday: 9am – 5:30pm
Friday: 9am – 5:30pm
Saturday: 9am – 5pm
Sunday: 10am – 5pm
Watergardens have made the decision to temporarily remove late night trading on Thursday/Friday evening from 9 July, with the exception of Supermarkets and some other essential services. When planning a visit, we recommend you contact individual retailers for store specific trading hours.
Our customer service desk located near Big W has temporarily ceased operation.
We are still here to help click here for more information on services, gift card purchases and retailer details.
Restaurants & cafes:
As of 2 July, restaurants and cafes must revert back to Stage 3 restrictions. Open to serve takeaway and home delivery. Our food court seating areas will also remain closed. Click here to view all restaurants and cafes at Watergardens.
In accordance with the Victorian Government directive, beauty and personal care services will temporarily close.
From 2 July, in accordance with the Victorian Government directive gyms will temporarily close. We recommend contacting the gyms or fitness studio directly, or visiting their website for more information.