Centre Services
Accessibility
Access and Services for People with Disabilities
For ease of access you'll find disabled parking spaces located at each of the centre's main carpark entries, and there are several lifts and travelators located throughout the centre assist with movement between levels. Restrooms are conveniently located near the lifts.
Wheelchair and Electric Scooter hire
Mobility equipment, including wheelchairs and motorised scooters, can be borrowed from the Customer Service desk.

Bookings are advisable and can be made up to two weeks in advance by calling (03) 9361 5511. Upon arrival at the centre, visit the Customer Service desk and provide proof of identity to collect your scooter or wheelchair. If you require assistance with an escort to or from your car please contact our staff to arrange. 

Mobility equipment is available Monday to Wednesday from 9am to 5pm; Thursday from 9am to 8:30pm; Saturday from 9am to 4:30pm; and Sunday from 11am to 4:30pm.
Elevators
We have a number of elevators throughout the centre to make your visit as smooth as possible.
Guest Service Desk
  • Tomorrow
    9AM - 9PM
    Friday
    Closed
    Saturday
    9AM - 5PM
    Sunday
    10AM - 5PM
    Monday
    10AM - 5PM
    Tuesday
    9AM - 5.30PM
Parents Rooms Cat Image
Parent's Rooms
Visiting with children? Our well-equipped parenting rooms provide a clean and private area where the whole family is welcome. 

Nursing mothers will find private feeding areas, along with comfortable armchair seating and padded change tables. 

We have dedicated parents facilities across two convenient locations in the centre (in the Food Court and near Big W).

Parents Rooms contain microwaves for warming up milk/formula.